How we work
From a first phone call to a safer home.
Our goal is simple: assess the home, address preventable risks, and provide the right level of support to help seniors live safely and independently at home.
- 1
Connect
Seniors, families, caregivers or community partners can contact Happy Homes Community Solutions or submit a referral to request home safety support.
- 2
Assess
We complete a Home Safety Assessment to identify potential risks related to:
- Slips and falls
- Bathroom safety
- Lighting and visibility
- Loose rugs and trip hazards
- Mobility and accessibility
- Everyday movement throughout the home
- 3
Recommend
Based on the assessment, we recommend the most appropriate level of support:
- Level 1 Prevent: essential preventative safety products
- Level 2 Protect: prevention products plus professionally installed grab bars
- Level 3 Enhance: individualized accessibility equipment and additional home-safety modifications
- 4
Deliver & Install
Happy Homes coordinates the delivery of safety products and, where required, the professional installation of approved equipment such as grab bars and other accessibility supports.
- 5
Follow Up
After services are completed, we follow up with the senior or family, provide safety education, document completed improvements, and identify any additional needs or referrals.
Start with step one
Reach out on behalf of yourself, a family member, a client or a community member.
Submit a referral